{"id":207,"date":"2022-02-14T20:07:40","date_gmt":"2022-02-14T20:07:40","guid":{"rendered":"https:\/\/inspirefcustg.wpengine.com\/?page_id=207"},"modified":"2022-10-03T18:18:51","modified_gmt":"2022-10-03T18:18:51","slug":"debit-card-fraud-alerts","status":"publish","type":"page","link":"https:\/\/inspirefcu.org\/business\/services\/debit-card-fraud-alerts\/","title":{"rendered":"Debit Card Fraud Alerts"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"207\" class=\"elementor elementor-207\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5916dc33 elementor-section-height-min-height elementor-reverse-tablet elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"5916dc33\" data-element_type=\"section\" data-settings=\"{&quot;shape_divider_bottom&quot;:&quot;mountains&quot;,&quot;tmea_shape_divider_top&quot;:&quot;none&quot;,&quot;tmea_shape_divider_bottom&quot;:&quot;none&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" opacity=\"0.33\" d=\"M473,67.3c-203.9,88.3-263.1-34-320.3,0C66,119.1,0,59.7,0,59.7V0h1000v59.7 c0,0-62.1,26.1-94.9,29.3c-32.8,3.3-62.8-12.3-75.8-22.1C806,49.6,745.3,8.7,694.9,4.7S492.4,59,473,67.3z\"\/>\n\t<path class=\"elementor-shape-fill\" opacity=\"0.66\" d=\"M734,67.3c-45.5,0-77.2-23.2-129.1-39.1c-28.6-8.7-150.3-10.1-254,39.1 s-91.7-34.4-149.2,0C115.7,118.3,0,39.8,0,39.8V0h1000v36.5c0,0-28.2-18.5-92.1-18.5C810.2,18.1,775.7,67.3,734,67.3z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M766.1,28.9c-200-57.5-266,65.5-395.1,19.5C242,1.8,242,5.4,184.8,20.6C128,35.8,132.3,44.9,89.9,52.5C28.6,63.7,0,0,0,0 h1000c0,0-9.9,40.9-83.6,48.1S829.6,47,766.1,28.9z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-16a11b3c\" data-id=\"16a11b3c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4f28fd14 elementor-widget elementor-widget-heading\" data-id=\"4f28fd14\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Inspire FCU Debit Card Fraud Alerts\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d844d74 elementor-widget elementor-widget-text-editor\" data-id=\"5d844d74\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Inspire FCU protects you from fraud and helps you take immediate action by keeping safe what you value most.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-663819\" data-id=\"663819\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-641c3836 elementor-widget elementor-widget-image\" data-id=\"641c3836\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"478\" src=\"https:\/\/inspirefcu.org\/business\/wp-content\/uploads\/sites\/2\/2022\/07\/alert-inspire.png\" class=\"attachment-large size-large wp-image-727\" alt=\"Person viewing alert on cell phone\" srcset=\"https:\/\/inspirefcu.org\/business\/wp-content\/uploads\/sites\/2\/2022\/07\/alert-inspire.png 500w, https:\/\/inspirefcu.org\/business\/wp-content\/uploads\/sites\/2\/2022\/07\/alert-inspire-300x287.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4cfbdaf4 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"4cfbdaf4\" data-element_type=\"section\" data-settings=\"{&quot;tmea_shape_divider_top&quot;:&quot;none&quot;,&quot;tmea_shape_divider_bottom&quot;:&quot;none&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-67e78003\" data-id=\"67e78003\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5735585e elementor-widget elementor-widget-image\" data-id=\"5735585e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"500\" height=\"478\" src=\"https:\/\/inspirefcu.org\/business\/wp-content\/uploads\/sites\/2\/2022\/07\/vault-inspire.png\" class=\"attachment-large size-large wp-image-729\" alt=\"Person standing next to secured safe\" srcset=\"https:\/\/inspirefcu.org\/business\/wp-content\/uploads\/sites\/2\/2022\/07\/vault-inspire.png 500w, https:\/\/inspirefcu.org\/business\/wp-content\/uploads\/sites\/2\/2022\/07\/vault-inspire-300x287.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f00a85 eael-infobox-icon-bg-shape-circle ha-css-transform-yes eael-infobox-icon-hover-bg-shape-none ha-has-bg-overlay elementor-invisible elementor-widget elementor-widget-eael-info-box\" data-id=\"3f00a85\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"eael-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-infobox icon-on-left\">\n\t            <div class=\"infobox-icon eael-icon-only\">\n\n            \n                            <div class=\"infobox-icon-wrap\">\n                    <svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-exclamation-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.997-111.043 248-248 248S8 392.997 8 256C8 119.083 119.043 8 256 8s248 111.083 248 248zm-248 50c-25.405 0-46 20.595-46 46s20.595 46 46 46 46-20.595 46-46-20.595-46-46-46zm-43.673-165.346l7.418 136c.347 6.364 5.609 11.346 11.982 11.346h48.546c6.373 0 11.635-4.982 11.982-11.346l7.418-136c.375-6.874-5.098-12.654-11.982-12.654h-63.383c-6.884 0-12.356 5.78-11.981 12.654z\"><\/path><\/svg>                <\/div>\n            \n            \n        <\/div>\n            <div class=\"infobox-content eael-icon-only\">\n                    <div class=\"infobox-title-section\">\n                <h2 class=\"title\">Lost or Stolen Card?<\/h2>            <\/div>\n            <div>To Report a Lost or Stolen Debit Mastercard\u00ae Dial: <a href=\"tel:2157885270\">215.788.5270<\/a><\/div>        <\/div>\n            <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-305a5018\" data-id=\"305a5018\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c7a3fee elementor-widget elementor-widget-heading\" data-id=\"3c7a3fee\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How We Keep You Safe<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d2d0a4a elementor-widget elementor-widget-text-editor\" data-id=\"6d2d0a4a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tWe are constantly monitoring debit card transactions for patterns or abnormalities in order to identify and prevent fraud on your account. Inspire FCU is committed to providing our members the best fraud-fighting tools to strengthen our defenses and help our members take immediate action against fraud. Should we identify suspicious transactions on your card, we will attempt to contact you about the activity via text message, email, or phone call to verify if the transaction was authorized by you.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35be5850 elementor-widget elementor-widget-heading\" data-id=\"35be5850\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">How the Fraud Alerts work:<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7922cb33 elementor-widget elementor-widget-eael-feature-list\" data-id=\"7922cb33\" data-element_type=\"widget\" data-widget_type=\"eael-feature-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"-icon-position-left -tablet-icon-position-left -mobile-icon-position-left\">\n\t\t\t<ul id=\"eael-feature-list-7922cb33\" class=\"eael-feature-list-items circle stacked  eael-feature-list-vertical\" data-layout-tablet=\"vertical\" data-layout-mobile=\"vertical\">\n\t\t\t                <li class=\"eael-feature-list-item elementor-repeater-item-42c904a\">\n                    \n\t\t\t\t\t\t<div class=\"eael-feature-list-icon-box\">\n\t\t\t\t\t\t\t<div class=\"eael-feature-list-icon-inner\">\n\n\t\t\t\t\t\t\t\t<span class=\"eael-feature-list-icon fl-icon-0\">\n\n\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"eael-feature-list-content-box\">\n                            <h2 class=\"eael-feature-list-title\"><\/h2>\t\t\t\t\t\t<p class=\"eael-feature-list-content\">You will receive a notification of a suspected fraudulent transaction via text message, e-mail, or phone call.<\/p>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/li>\n\t\t\t\t                <li class=\"eael-feature-list-item elementor-repeater-item-7180220\">\n                    \n\t\t\t\t\t\t<div class=\"eael-feature-list-icon-box\">\n\t\t\t\t\t\t\t<div class=\"eael-feature-list-icon-inner\">\n\n\t\t\t\t\t\t\t\t<span class=\"eael-feature-list-icon fl-icon-1\">\n\n\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"eael-feature-list-content-box\">\n                            <h2 class=\"eael-feature-list-title\"><\/h2>\t\t\t\t\t\t<p class=\"eael-feature-list-content\">You will reply YES (authorized) or NO (not authorized) to the text,e-mail or phone call for the transaction in question.<\/p>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/li>\n\t\t\t\t                <li class=\"eael-feature-list-item elementor-repeater-item-190e9a5\">\n                    \n\t\t\t\t\t\t<div class=\"eael-feature-list-icon-box\">\n\t\t\t\t\t\t\t<div class=\"eael-feature-list-icon-inner\">\n\n\t\t\t\t\t\t\t\t<span class=\"eael-feature-list-icon fl-icon-2\">\n\n\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"eael-feature-list-content-box\">\n                            <h2 class=\"eael-feature-list-title\"><\/h2>\t\t\t\t\t\t<p class=\"eael-feature-list-content\">If the transaction is authorized (YES) please reattempt the transaction for approval.<\/p>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/li>\n\t\t\t\t                <li class=\"eael-feature-list-item elementor-repeater-item-18460e7\">\n                    \n\t\t\t\t\t\t<div class=\"eael-feature-list-icon-box\">\n\t\t\t\t\t\t\t<div class=\"eael-feature-list-icon-inner\">\n\n\t\t\t\t\t\t\t\t<span class=\"eael-feature-list-icon fl-icon-3\">\n\n\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"eael-feature-list-content-box\">\n                            <h2 class=\"eael-feature-list-title\"><\/h2>\t\t\t\t\t\t<p class=\"eael-feature-list-content\">If you do not recognize the transaction and reply NO, Inspire FCU will attempt to connect you with an Inspire FCU representative that will verify your recent transactions, close your current card, and assist in getting a new card issued to you.\n\n<\/p>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-766eaaed elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"766eaaed\" data-element_type=\"section\" data-settings=\"{&quot;tmea_shape_divider_top&quot;:&quot;none&quot;,&quot;tmea_shape_divider_bottom&quot;:&quot;none&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-73bcdef\" data-id=\"73bcdef\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-44ffbe2d elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"44ffbe2d\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:&quot;yes&quot;,&quot;_ha_eqh_widget&quot;:[&quot;eael-info-box&quot;],&quot;tmea_shape_divider_top&quot;:&quot;none&quot;,&quot;tmea_shape_divider_bottom&quot;:&quot;none&quot;,&quot;_ha_eqh_to&quot;:&quot;widget&quot;,&quot;_ha_eqh_disable_on_tablet&quot;:&quot;no&quot;,&quot;_ha_eqh_disable_on_mobile&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-445e4f08\" data-id=\"445e4f08\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-46f1c4c9 eael-infobox-icon-bg-shape-circle ha-css-transform-yes eael-infobox-icon-hover-bg-shape-none ha-has-bg-overlay elementor-invisible elementor-widget elementor-widget-eael-info-box\" data-id=\"46f1c4c9\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"eael-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-infobox icon-on-left\">\n\t            <div class=\"infobox-icon eael-icon-only\">\n\n            \n                            <div class=\"infobox-icon-wrap\">\n                    <svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-bell\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224 512c35.32 0 63.97-28.65 63.97-64H160.03c0 35.35 28.65 64 63.97 64zm215.39-149.71c-19.32-20.76-55.47-51.99-55.47-154.29 0-77.7-54.48-139.9-127.94-155.16V32c0-17.67-14.32-32-31.98-32s-31.98 14.33-31.98 32v20.84C118.56 68.1 64.08 130.3 64.08 208c0 102.3-36.15 133.53-55.47 154.29-6 6.45-8.66 14.16-8.61 21.71.11 16.4 12.98 32 32.1 32h383.8c19.12 0 32-15.6 32.1-32 .05-7.55-2.61-15.27-8.61-21.71z\"><\/path><\/svg>                <\/div>\n            \n            \n        <\/div>\n            <div class=\"infobox-content eael-icon-only\">\n                    <div class=\"infobox-title-section\">\n                <h2 class=\"title\">Important Reminder<\/h2>            <\/div>\n            <div><p>Inspire FCU will never contact you via phone, text, or email to request that you provide sensitive personal or account information such as your full debit card number, PIN or Digital Banking password. As always Inspire FCU highly recommends you monitor your account for suspicious activity. In order for us to help protect your account, please contact us at <a href=\"tel:2157885270\">215-788-5270<\/a> or visit your local branch with any transaction or activity you do not recognize.<\/p><\/div>        <\/div>\n            <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-46f2ccc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"46f2ccc\" data-element_type=\"section\" data-settings=\"{&quot;shape_divider_bottom&quot;:&quot;multi-wave&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;tmea_shape_divider_top&quot;:&quot;none&quot;,&quot;tmea_shape_divider_bottom&quot;:&quot;none&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 4080 400\" preserveAspectRatio=\"none\">\r\n<path class=\"elementor-shape-fill ha-shape-divider\" opacity=\"0.2\" enable-background=\"new    \" d=\"M4080,79.3V0L1179.4,0v79.3c0,0,694.9,437.4,1471.3,275.6\r\n\tS3575.7-152.5,4080,79.3z\"\/>\r\n<path class=\"elementor-shape-fill ha-shape-divider\" opacity=\"0.2\" enable-background=\"new    \" d=\"M2249,79.3V0L0,0l0,79.3c0,0,43.3,437.4,819.8,275.6S1744.7-152.5,2249,79.3z\"\/>\r\n<path class=\"elementor-shape-fill ha-shape-divider\" opacity=\"0.2\" enable-background=\"new    \" d=\"M2631.6,49.8c0,0-596.3,547.3-1468.8,230.2S0,95.6,0,95.6L0,0l2631.6,0V49.8z\"\/>\r\n<path class=\"elementor-shape-fill ha-shape-divider\" opacity=\"0.2\" enable-background=\"new    \" d=\"M4080,95.6c0,0-428.4,501.5-1208.9,184.4S1831,95.6,1831,95.6V0l2249,0V95.6z\"\/>\r\n<path class=\"elementor-shape-fill ha-shape-divider\" d=\"M4080,0v192.6c-392.4,177-703.2,95.6-1075-34.1c-214.6-74.8-508-126-839.1,6.1c-149.2,59.5-447.2,203.4-1026.2,10.8\r\n\tC313.2-99.5,0,95.6,0,95.6L0,0l2249,0L4080,0z\"\/>\r\n<\/svg>\r\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c97f39d\" data-id=\"c97f39d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b06ed67 elementor-widget elementor-widget-heading\" data-id=\"b06ed67\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8818a3e elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"8818a3e\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-8818a3e\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"8818a3e\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"what-number-will-the-smstext-messages-come-from\" class=\"elementor-tab-title eael-accordion-header active-default\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1421\"><span class=\"eael-accordion-tab-title\">What number will the SMS\/Text messages come from?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1421\" class=\"eael-accordion-content clearfix active-default\" data-tab=\"1\" aria-labelledby=\"what-number-will-the-smstext-messages-come-from\"><p>Texts from our fraud monitoring service will appear on your device from the short number 73985. Upon receiving the text message, all you need to do to confirm the transaction is valid is reply with YES. If you didn&#8217;t authorize the transaction, reply with NO. Keep in mind that your reply will only be used to verify if you conducted the transaction in question. It won&#8217;t authorize us to attempt the same transaction again if it was blocked the first time. After confirming the transactions is valid, you may attempt the transaction again.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-email-will-the-email-notifications-come-from\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1422\"><span class=\"eael-accordion-tab-title\">What email will the Email Notifications come from?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1422\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"what-email-will-the-email-notifications-come-from\">Emails from our fraud monitoring system will come from Card Fraud Operations (noreply@fraud.inspirefcu.org). Upon receiving the email notifications, all you need to do to confirm the transaction is valid is reply with YES. If you didn&#8217;t authorize the transaction, reply with NO. Keep in mind that your reply will only be used to verify if you conducted the transaction in question. It won&#8217;t authorize us to attempt the same transaction again if it was blocked the first time. After confirming the transactions is valid, you may attempt the transaction again.<\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-phone-number-will-the-phone-notifications-come-from\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1423\"><span class=\"eael-accordion-tab-title\">What phone number will the Phone Notifications come from?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1423\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"what-phone-number-will-the-phone-notifications-come-from\">Phone calls from our fraud monitoring service will appear on your caller ID as <a href=\"tel:18339951218\">1-833-995-1218<\/a>. Upon receiving the phone call, please follow the prompts provided to confirm the transaction is valid or fraudulent. Keep in mind that your reply will only be used to verify if you conducted the transaction in question. It won&#8217;t authorize us to attempt the same transaction again if it was blocked the first time. After confirming the transactions is valid, you may attempt the transaction again.<\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"do-i-need-to-do-anything-to-be-eligible-for-this-service\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1424\"><span class=\"eael-accordion-tab-title\">Do I need to do anything to be eligible for this service?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1424\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"do-i-need-to-do-anything-to-be-eligible-for-this-service\">No. Every consumer member with an Inspire FCU debit card will receive the alerts. However, you should confirm that the phone number and email we have on file for you is correct. You can verify the email and phone number we have on file for you by contacting our 24\/7 call center at <a href=\"tel:2157885270\">215-788-5270<\/a> or by visiting one of our convenient branch locations.<\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-do-i-respond-to-an-alert-smstext-or-email\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1425\"><span class=\"eael-accordion-tab-title\">How do I respond to an alert? (SMS\/Text or Email)<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1425\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"how-do-i-respond-to-an-alert-smstext-or-email\">If the transaction was authorized reply YES, confirming that you did authorize the transaction. If the transaction was unauthorized reply NO.<\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-happens-if-i-respond-no\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1426\"><span class=\"eael-accordion-tab-title\">What happens if I respond NO?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1426\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"what-happens-if-i-respond-no\">If you do not recognize the transaction and reply NO, you will be connected with an Inspire FCU representative. They will verify your recent transactions, close your current card, and assist in getting a new card issued to you.<\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-happens-if-i-respond-to-the-message-with-yes\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-1427\"><span class=\"eael-accordion-tab-title\">What happens if I respond to the message with YES?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1427\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"what-happens-if-i-respond-to-the-message-with-yes\"><p>If you verify you made the transaction, you can continue using your card as you normally would. If the suspicious transaction was blocked, you&#8217;ll need to reattempt it.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"is-there-a-fee-to-receive-alerts\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"8\" aria-controls=\"elementor-tab-content-1428\"><span class=\"eael-accordion-tab-title\">Is there a fee to receive alerts?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1428\" class=\"eael-accordion-content clearfix\" data-tab=\"8\" aria-labelledby=\"is-there-a-fee-to-receive-alerts\">No. Like many Inspire FCU services, this is offered to members for free. Please note, messaging and data rates may apply from your provider.<\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-do-i-update-my-cell-phone-number-and-email-to-receive-alerts\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"9\" aria-controls=\"elementor-tab-content-1429\"><span class=\"eael-accordion-tab-title\">How do I update my cell phone number and email to receive alerts?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1429\" class=\"eael-accordion-content clearfix\" data-tab=\"9\" aria-labelledby=\"how-do-i-update-my-cell-phone-number-and-email-to-receive-alerts\"><p>You can update the email and phone number by contacting our 24\/7 member service center at <a href=\"tel:2157885270\">215-788-5270<\/a> or by visiting one of our convenient branch locations.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"when-will-i-receive-an-alert\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"10\" aria-controls=\"elementor-tab-content-14210\"><span class=\"eael-accordion-tab-title\">When will I receive an alert?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-14210\" class=\"eael-accordion-content clearfix\" data-tab=\"10\" aria-labelledby=\"when-will-i-receive-an-alert\">If a suspicious transaction is detected on your debit card, you will receive a text message and email within moments from when a transaction is attempted. If you do not respond to either the text message or the email, you will receive a call within approximately 5 minutes.<\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-long-do-i-have-to-respond\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"11\" aria-controls=\"elementor-tab-content-14211\"><span class=\"eael-accordion-tab-title\">How long do I have to respond?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-14211\" class=\"eael-accordion-content clearfix\" data-tab=\"11\" aria-labelledby=\"how-long-do-i-have-to-respond\"><p>It is important that you respond as quickly as possible. Delays in your response may affect your ability to use the card for future transactions. If you experience any interruptions with your debit card, please contact us at <a href=\"tel:2157885270\">215-788-5270<\/a>.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"is-this-service-safe-and-secure\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"12\" aria-controls=\"elementor-tab-content-14212\"><span class=\"eael-accordion-tab-title\">Is this service safe and secure?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-14212\" class=\"eael-accordion-content clearfix\" data-tab=\"12\" aria-labelledby=\"is-this-service-safe-and-secure\">Yes. Our first priority is to protect your personal information. Inspire will never ask for your account or debit card number, personal identification, or other personal information via text message or email. If you ever receive a text message or email asking for your member number, account or debit card number(s), or other personal information, please do not respond. Call our Member Service Center at <a href=\"tel:2157885270\">215-788-5270<\/a> immediately to report the fraudulent messages.<\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Inspire FCU Debit Card Fraud Alerts Inspire FCU protects you from fraud and helps you take immediate action by keeping safe what you value most. Lost or Stolen Card? To Report a Lost or Stolen Debit Mastercard\u00ae Dial: 215.788.5270 How We Keep You Safe We are constantly monitoring debit card transactions for patterns or abnormalities [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":727,"parent":201,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-207","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Debit Card Fraud Alerts - Inspire Federal Credit Union Business<\/title>\n<meta name=\"description\" content=\"Fight fraud with Inspire FCU&#039;s Debit Card Fraud Alerts. It&#039;s free to sign up!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/inspirefcu.org\/business\/services\/debit-card-fraud-alerts\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Debit Card Fraud Alerts - Inspire Federal Credit Union Business\" \/>\n<meta property=\"og:description\" content=\"Fight fraud with Inspire FCU&#039;s Debit Card Fraud Alerts. 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