Employment Opportunities

We’re Hiring: AVP of Business Lending

Are you a relationship-driven sales professional with a passion for supporting local businesses and strengthening your community? Join Inspire Federal Credit Union, where we proudly help business owners bank locally and bank better.

With four branches across Bucks County, PA, $370+ million in assets, and 16,000+ members, we’re seeking an AVP of Business Lending to drive growth in our business lending portfolio and deepen our presence with small and mid-sized business owners throughout the region.

 What You’ll Do

Lead & Grow Business Lending
Drive new business development by originating working capital lines of credit, commercial real estate loans, business vehicle financing, and business deposit accounts, ensuring alignment with the Credit Union’s financial goals.

Build & Strengthen Relationships
Develop and manage a high-value portfolio of business members. You’ll nurture both new and existing relationships, identifying growth opportunities and ensuring long-term profitability.

Expand Our Community Presence
Engage actively with local businesses, COIs, and community groups to grow Inspire FCU’s visibility and reputation as a trusted financial partner.

Drive Strategic Sales Activity
Meet monthly and annual sales goals for business lending, deposit growth, and cross-selling. Track performance metrics, adjust strategies, and ensure strong portfolio quality through due diligence and renewals.

 What We’re Looking For

You’re a motivated, community-minded professional who thrives in a sales-driven environment. You build connections easily, understand business owners’ financial needs, and bring a strategic mindset to portfolio growth. You bring strong analytical skills, sound judgment, and a passion for helping local businesses succeed.

 Essential Duties

• Lead business development efforts to acquire new business members for lending and deposit services.
• Manage and grow a portfolio of business relationships with a focus on long-term profitability.
• Analyze financial documentation and coordinate with underwriting to ensure loans meet policy and industry standards.
• Represent Inspire FCU at business, networking, and community events.
• Meet sales and growth goals for lending, deposits, and cross-selling.
• Conduct annual reviews, due diligence, and loan renewals.
• Monitor market trends and competitor activity to identify opportunities.
• Collaborate with internal departments to support the Credit Union’s overall growth strategy.
• Engage and train frontline staff to identify potential business referrals.
• Proactively identify cross-sell opportunities to deepen business relationships.

Qualifications

• HS Diploma or equivalent required; bachelor’s degree in business, finance, or related area preferred.
• Prior business lending, commercial credit, or business banking experience strongly preferred.
• Strong analytical, organizational, and decision-making skills.
• Ability to build relationships and network effectively within the community.
• Proven ability to achieve sales goals and manage a profitable business portfolio.
• High degree of honesty, integrity, and accuracy.

Job Type: Full-time

Pay: Base + Incentive

Benefits

• 401(k) with 6% employer match
• Medical & Dental insurance
• Employee Assistance Program
• Flexible Spending Account
• Employer-paid Life Insurance & Long-Term Disability
• Voluntary Short-Term Disability
• Paid Time Off & Paid Holidays
• Professional development assistance
• Opportunities for advancement

Inspire Federal Credit Union, a progressive, fast-growing credit union, is seeking a full-time Business Relationship Manager. At Inspire, our relationship-based approach to banking is our best differentiator and competitive advantage. Serving Bucks County, PA since 1936, our mission is to provide the best banking products and best banking experience to members of our community.

The Business Relationship Manager is responsible for cultivating leads that specifically develop new business opportunities for the credit union. This position is accountable for acquiring new profitable member relationships (business and consumer), resulting in core deposit growth and quality lending opportunities. Additionally, this position will be accountable to support the growth of the Credit Union’s CUSO business entities. In alignment with the Credit Union’s strategic goals, this position will formulate plans and produce results consistent with management expectations. The candidate will attend and participate various events in the community, to network with local businesses and create favorable brand awareness of the credit union.

Responsibilities:

• Build, develop and maintain successful member relationships including interaction with businesses at all levels to ensure the credit union’s presence and recognition within the community in which it operates.
• Work independently to develop and solicit new business from present and prospective members to increase revenue base and overall profitability.
• Serve as the primary sales contact for new and existing business banking relationships and maintain open and ongoing communication to improve wallet share.
• Partner and collaborate with all business lines within the Credit Union to assist with local business development efforts as well as gain their support to assist with business development activities.
• Contribute to the profitability and growth of the Credit Union by building, developing, and managing new and existing business member relationships.
• Analyzes potential members’ banking needs, earnings, and financial conditions to recommend appropriate banking solutions.
• Showcase the newest promotions and marketing initiatives that the Credit Union offers.
• Develop and maintain a network of referral sources to generate leads for additional business banking relationship opportunities.
• Onboard new banking relationships to maximize member usage of all products and services available – including digital banking services.
• Participate in a variety of marketing initiatives to support the Credit Unions strategic initiative goals.
• Research and develop new sales leads for the purpose of member acquisition for business accounts, commercial and lending referrals, and deposit account (Business & Consumer) referrals.
• Maintain membership and actively participate in industry and trade organizations.
• Participate in community and business functions/groups to enhance the overall image of the Credit union and to promote the credit union while driving new member and business leads into the credit union.
• Prepare a wide variety of reports and management information on activities and ensure that management is adequately informed of all member development activities and objectives.
• Adheres to proper regulatory compliance practices inherent in this position’s responsibilities by following departmental policies and procedures, completing compliance training as assigned and questioning any areas of uncertainty regarding proper regulatory processes.

In addition to growing business deposits, this position is responsible for generating additional lines of business including lending relationships and commercial insurance products through relationship building techniques. This position will cross-sell other appropriate Inspire FCU products and services.

Specific knowledge, skills, and abilities required for this position:

• Proven B2C sales or B2B, and consultative sales abilities.
• Strong sales and relationship management skills
• May require scheduling flexibility

Benefits

• 401(k) with 6% employer match
• Medical & Dental insurance
• Employee Assistance Program
• Flexible Spending Account
• Employer-paid Life Insurance & Long-Term Disability
• Voluntary Short-Term Disability
• Paid Time Off & Paid Holidays
• Professional development assistance
• Opportunities for advancement

EOE

Interested candidates should fill out the form below to apply.

We’re Hiring: Universal Bankers

Are you passionate about helping people and building meaningful relationships? Join Inspire Federal Credit Union, where we put our members first! With four locations across Bucks County, PA (Bristol, Langhorne, Newtown, and Bensalem), $370+ million in assets, and 16,000+ members, we’re always looking for experienced, customer-focused professionals to join our team as Member Relationship Specialists (Universal Bankers).

What You’ll Do:

• Connect & Engage – Build strong, trusting relationships with our members by understanding their financial needs.
• Advise & Support – Recommend credit union products and services that help members achieve their financial goals.
• Be a Trusted Partner – Deliver exceptional service with honesty, integrity, and care—both inside and outside the credit union.

If you love working with people, have a passion for financial services, and want to be part of a community-driven, supportive team, we’d love to hear from you! Apply today and start making an impact!

Essential Duties:

• Open New Credit Union Accounts and Service Existing Accounts
• Assist Members with Transactions and Account Questions
• Promote Credit Union Products and Services in a Consultative Manner
• Build Strong Relationships with Credit Union Members
• Represent Credit Union in a Courteous and Professional Manner
• Assist Loan Department with Consumer Loan Applications

Qualifications

• Associate’s Degree or Higher Preferred (High School Diploma Required)
• Experience in Customer service
• Financial Services industry/Banking/Credit Union experience preferred but not required
• Knowledge of Financial Services/Banking industry

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• 401(k) 6% Match
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement

EOE

Payment & Retail Operations Specialist

Job Description

Inspire Federal Credit Union, a $300+ million credit union serving Bucks and Philadelphia Counties with 15,000 members, is seeking a detail-oriented and collaborative professional to join our growing team as a Payment & Retail Operations Specialist.

The Payment & Retail Operations Specialist works closely with Card Services, ACH, Accounting, Compliance, Branch Operations, IT, and other internal partners to support daily operations, mitigate risk, and deliver a positive member and employee experience. This role requires strong operational knowledge, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Essential Duties

• Serve as a primary operational support contact for Branches, Business Development, and internal teams; monitor and manage the Retail Operations shared email inbox.
• Process retail and deposit operations transactions, including certificate renewals and closures, Courtesy Pay and NSF letters, IRA transactions, and decedent account processing in compliance with regulatory and internal requirements.
• Provide operational support for online and mobile banking services, including enrollment assistance, troubleshooting, limit adjustments, and digital access issues.
• Review and approve branch, mobile, merchant, ATM, and returned deposits; monitor digital exceptions and assist with system testing during software updates and releases.
• Support onboarding and ongoing servicing of Business Online Banking members, ensuring accurate documentation, permissions, and entitlements.
• Review online and Quick App account applications for fraud indicators; conduct outbound verification calls, open accounts, complete funding steps, and ensure compliance with CIP, OFAC, and internal procedures.
• Escalate suspicious or high-risk activity to the Manager, Payments & Deposit Operations.
• Process ACH/EFT exception files, returns, and Notifications of Change (NOCs); review PPDs and Deluxe check alerts.
• Process share draft transactions, return files, and related accounting tasks; initiate and process domestic wire transfers in accordance with approval workflows.
• Perform daily debit card operational tasks including card ordering, reissues, transaction limit maintenance, fraud queue monitoring, and dispute support, including Reg E documentation and provisional credit recommendations.
• Monitor fraud and risk management queues, identify unusual trends, and escalate concerns as appropriate.
• Collaborate with Card Services, ACH Services, Accounting, Compliance, Branch Operations, and IT to resolve escalated issues and support operational excellence.
• Assist with procedure development, workflow documentation, training materials, system testing, vendor transitions, and special projects.
• Provide branch coverage and additional departmental support as needed.

NOTE: The list of essential functions is not exhaustive. It may be supplemented as necessary and may change over time.

Qualifications

• High school diploma or equivalent required
• Previous banking or credit union experience preferred
• Accredited ACH Professional (AAP) designation preferred or willingness to pursue required
• Ability to solve problems in a concise, logical, and timely manner
• Strong organizational skills with the ability to multitask and manage competing priorities
• Detail-oriented with a high level of accuracy
• Sound judgment and decision-making skills to minimize risk and monetary loss
• Proficiency in Microsoft Excel required
• High degree of honesty, integrity, and accountability
• Employee bondability required
• Ability to travel reliably to all Inspire FCU branches, training events, and community events

Benefits

• 401(k) with 6% employer match
• Medical & Dental insurance
• Employee Assistance Program
• Flexible Spending Account
• Employer-paid Life Insurance & Long-Term Disability
• Voluntary Short-Term Disability
• Paid Time Off & Paid Holidays
• Professional development assistance
• Opportunities for advancement

EOE

Digital & Retail Operations Specialist

Job Description

Inspire Federal Credit Union, a $300+ million credit union serving Bucks and Philadelphia Counties with 15,000 members, is seeking a detail-oriented and collaborative professional to join our growing team as a Digital & Retail Operations Specialist. This position is a key member of the Deposit & Digital Services Department and supports the efficient, accurate, and compliant delivery of retail banking and digital services.

The Digital & Retail Operations Specialist works closely with Card Services, ACH Services, Accounting, Compliance, Branch Operations, IT, and other internal partners to support daily operations, mitigate risk, and enhance the member and employee experience. This role requires strong operational knowledge, attention to detail, regulatory awareness, and the ability to collaborate across departments in a fast-paced environment.

Essential Duties

• Serve as a primary operational support contact for Branches, DXC, Business Development, and internal teams; monitor and manage the Retail Operations shared email inbox.
• Process retail and deposit operations transactions including certificate renewals and closures, Courtesy Pay and NSF letters, IRA transactions, and decedent account processing in compliance with regulatory and internal requirements.
• Provide operational support for online and mobile banking services, including enrollment assistance, troubleshooting, limit adjustments, and digital access issues.
• Support and monitor digital banking tools such as bill pay, mobile deposit, eStatements, Payrailz, card controls, and A2A/P2P transactions.
• Review and approve branch, mobile, merchant, ATM, and returned deposits; assist with digital exception monitoring and system testing during software updates and releases.
• Perform daily debit card operational tasks including card ordering, reissues, transaction limit maintenance, fraud queue monitoring, and debit card maintenance.
• Complete debit card dispute and fraud processing, Reg E documentation, and preparation of provisional credit recommendations.
• Monitor Debit Protect Fraud Program queues, identify unusual or suspicious activity, and escalate concerns as appropriate.
• Assist with OATM exceptions, card-related reconciliations, and representment tasks.
• Process ACH/EFT exception files, returns, and Notifications of Change (NOCs); review and process PPDs and Deluxe check alerts.
• Process share draft transactions, return files, and related accounting tasks; initiate, approve, and process domestic wire transfers in accordance with established approval workflows.
• Support ACH and wire limit reviews for business members.
• Assist with onboarding business members to Business Online Banking, ACH origination, wires, RDC, and mobile deposit tools; provide ongoing operational and technical support.
• Ensure accurate documentation, permissions, and entitlements are maintained for business digital banking users.
• Support the review of online and Quick App account applications for potential fraud indicators, including conducting outbound verification calls and gathering required documentation.
• Assist with account opening and funding while ensuring compliance with CIP, OFAC, and internal policies and procedures.
• Escalate suspicious or high-risk applications to the Manager, Digital & Business Banking Services.
• Collaborate with Card Services, ACH Services, Accounting, Compliance, Branch Operations, and IT to resolve escalated issues and support operational excellence.
• Assist with the development and maintenance of procedures, workflows, training materials, system testing, vendor transitions, and special projects.
• Provide branch coverage and additional departmental support as needed.

NOTE: The list of essential functions is not exhaustive. It may be supplemented as necessary and may change over time based on the Credit Union’s goals and objectives.

Qualifications

• High school diploma or equivalent required
• Previous banking or credit union experience required
• Accredited ACH Professional (AAP) designation preferred or willingness to pursue required
• Ability to problem solve in a concise, logical, and timely manner
• Strong organizational skills with the ability to multitask and manage competing priorities
• Detail-oriented with a high level of accuracy
• Sound judgment and decision-making skills to minimize risk and monetary loss
• Ability to work independently with guidance as needed
• Proficiency in Microsoft Excel required
• High degree of honesty, integrity, and accountability
• Employee bondability required
• Ability to travel reliably to all Inspire FCU branches, company-wide training events, and community events

Benefits

• 401(k) with 6% employer match
• Medical & Dental insurance
• Employee Assistance Program
• Flexible Spending Account
• Employer-paid Life Insurance & Long-Term Disability
• Voluntary Short-Term Disability
• Paid Time Off & Paid Holidays
• Professional development assistance
• Opportunities for advancement